Frequently asked questions
GENERAL
1. How does the Trendmanager software work?
The Trendmanager is a web-based software. Company access is protected within your company. Everyone has a 'named user' which is protected via password assignment. So you work within your own access.
2. How much does Trendmanager cost?
Information about the functions and prices can be found in the product information.
3. Can I test the trend manager in advance?
Yes, you can arrange a free tool demo here.
4. how does the support work?
In case of technical problems or questions concerning the Trendmanager, we are at your disposal from Monday to Friday and will respond to your request within 48 hours at the latest. Our support team will also be happy to assist you in creating new users or updating user data.
5. Are there regular updates?
We are constantly developing the Trendmanager. All updates and new functions within the scope of your modules can be used by you free of charge.
ON THE CONTENT
1. How many trends does the Trendmanager have in the database?
Over 50,000 microtrends (innovations), 109 macrotrends and 17 megatrends in an overall context within our trend universe.
2. Where does the trend content in the Trendmanager come from?
Trendone has maintained a continuous trend scouting approach since 2003. All trend content is scouted and pre-qualified by our in-house trend editorial team. From this we then generate our trend universe with micro, macro and megatrends, which you as a user:in then have access to in the tool.
3. What does the Trenduniverse look like?
All the details as well as a visualization of our Trenduniverse is available here.
4. Besides the trends, is there any other content in the Trend Manager?
Our Insights section provides recordings of our monthly ‘trend calls’ in which our trend analysts present you with an in-depth look at the very latest topics. In addition, the ‘Trending Topics’ section features short analyses of up-and-coming topics.
5. Which data sources does the Trendmanager’s AI module use?
International media in a variety of languages (English, German, Spanish, French, Italian, Chinese, Russian and more). There is also some start-up monitoring via Crunchbase. In total, the AI module uses 145 million data sources.
USERS & PACKAGES
1. How many users can I use the Trendmanager with?
That depends on the package you book. In the smallest package, you can use the software with up to 5 users. The Explorer module is an exception because we also offer it for a single user in the smallest package. For larger teams, we also offer packages for teams of up to 10, 20, 50, 100 or more users.
2. Are there different user roles?
Yes, there are two main roles: the “Manager” and the “User”. The Manager can create strategic content like Trend Radars and innovation areas. The User can see and read everything, but cannot create content in the form of, for example, Trend Radars. During onboarding, we will show you all the features for the Manager and User roles.
3. How many Trendradars, innovation areas and innovation projects can I create?
As many as you like, there is no limit.
OWN CONTENT
1. Can I create my own trends?
Yes, you can create your own trends at the mega-, macro- and micro-trend levels.
2. Is the content that I add protected?
Yes, all added content (such as trend content, evaluations and comments) is fully protected by various encryption methods.
3. Can I export the content?
There are three different export possibilities. First, using a “reporting” (Powerpoint or PDF). Second, using a “digital reporting” via iframe in the Sharepoint in a website. Third, using a URL link which is then freely available.